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Card Sorting
Card Sorting is the user centered design process which involves sorting content into a groups or categories. Advantages of Card Sorting Method: Inexpensive, Simple, Fast, Reliable and Established process, High user involvement

Contextual Inquiry
Contextual inquiry is a structured field interviewing method with more emphasis on learning than evaluation. The three pillars of the contextual inquiry are as context, user and focus

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'Doctor, please hurry. My son swallowed a razor-blade.' 'Don't panic, I'm coming immediately. Have you done anything yet ?' 'Yea, I shaved with the electric razor.'

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